The first year is critical – Jane Holbrook

Students leaving campus
Who will stay?

Coming into campus on Monday morning was a shock, but a nice one. We don’t get a lot of downtime on our campus but the last two weeks of August and days leading up to Labour Day are usually pretty sleepy; many folks are on vacation and it’s hard to even find a coffee shop open. The throng that I biked into at the main gates Monday morning at 8:15 was a bit disorderly, but the excitement in the air was electric. And it’s the first year students, all fresh faced and enthusiastic, frantically looking for their classrooms and with high expectations that generate the most excitement.

The first couple of weeks of term are exciting but then, of course, the realities of a five course load, weekly assignments (lab reports, readings …) and then midterms set in and those first year students are often challenged to just make it through first term. Our IAP statistics show that our first year retention rate (percentage of students who return to second year here after first year) is close to 92% (UWaterloo IAP), well above the reported retention rate of 80%  for four-year public US institutions (see National Student Clearing house report ) and higher than most other Ontario universities where retention rates hover around 87% (CUDO – Common University Data Ontario). This isn’t the old case of “look to your right, look to your left, one of you won’t be here next year” that we were admonished with as students in years gone by, but if 1 in 10 students do not return after first year, this is a definite loss to the university community and setback for that young person.

Universities have recognized that students face a number of challenges in their first year and provide orientation programs, peer mentoring, study skills sessions and other supports to help new students handle the emotional and educational transitions that they will be experiencing. However, even with these programs in place, our instructors who teach first year courses have a critically important job ahead of them. Studies show that although a student’s personal situation (family background, economic stresses, etc.) and prior academic performance in high school affect first year retention, student engagement in this critical first year is also a major contributor to student retention (Kuh et al., 2008). Creating rich and engaging classroom experiences for first year students in large classes when students are coming in with a wide range of skills is a challenge, but by integrating active learning into large classes (CTE tip sheet – Activities for Large Classes), considering student motivation (CTE tip sheet – Motivating Our Students) and providing frequent, formative feedback to students, instructors across campus are helping to keep students engaged and successful.

Welcome first year students, and kudos to those great first year instructors who work hard to keep them here!

Kuh, G.D, Cruce, T.M., Shoup, R., Kinzie, J. & Gonyea, R.M. (2008) Unmasking the Effects of Student Engagement on First-Year College Grades and Persistence. The Journal of Higher Education, 79 (5), 540-563.

The Culture of Sharing in Teaching and Learning — Christine Zaza

group workSocial engagement is front and centre in today’s teaching and learning environment, and the proliferation of technological applications makes it easier than ever for students to connect with one another.

As a Centre, we encourage instructors to engage students.  This often involves some form of peer learning activity where students work together to share ideas, debate, solve problems, provide feedback, reach consensus on test questions, create a project, etc.  Even with introspective reflective activities, we encourage students to share their reflections and provide feedback to one another.  These highly social activities take place in the face-to-face classroom and in online spaces alike, through the learning management system and/or through one of the many social media tools designed to connect large groups of people in a dedicated online space.  I think it’s safe to say that the academy values sharing and collaboration in teaching and learning.  There is much evidence to suggest that students also value sharing and collaboration in learning.

Judging from students’ widespread use of applications such as Facebook, Piazza, Snapchat, Instagram, QQ, Yik Yak, and others, it seems that a great many students are comfortable in a culture of connecting virtually with fellow students to share their opinions, ideas, and knowledge.   I’ve recently learned that for many students, participation in these online forums is driven by prosocial values.   In this day and age where wide-spread sharing is easy and immediate, several issues concerning academic integrity arise.

One issue is that we sometimes see excessive collaboration on assessments and assignments that were meant to be completed individually.  But when we encourage peer learning and even peer evaluation, how do students know when they’ve crossed the line?  Indeed, how do students know where the line is when that line is not explicitly defined in the first place, and shifts from one course to another?  How do we help students determine what “original work” looks like when they’ve discussed their ideas with peers and their peers have provided feedback?  When we promote peer learning, how do we define excessive collaboration?

Another issue is that it has become common to see course assignments, class notes, lecture recordings, lab reports, midterms, and essays can be quickly and easily shared, traded, bought, and/or sold on the internet. In fact, some websites use prosocial language to attract students who are looking for “study resources” to help them “build a better learning community” in order to “excel” (https://www.coursehero.com/).   Awareness of these shared “resources” may be common knowledge among students.  Are they common knowledge among instructors?  Are instructors aware of the backdrop of sharing that happens outside of the course learning management system?  If so, how does this awareness influence their decisions around course design?   Is there anything that instructors can do to prevent their teaching materials from being posted publically?  What do we tell students who worry that their original work will be posted publically (or worse, sold) by a peer with whom they have shared it in a peer evaluation activity?

These are just some of the concerns that affect those of us who teach and learn at university today. Perhaps students, administrators, and instructors can, and should, connect with one another to share their thoughts about how to navigate teaching and learning in this culture of sharing.

The Benefits of Experiential Learning Through Co-operative Education — Thinushan Sandrasegaram

iheartcoopNearing the end of high school, students are pressured to select an academic path, one which they will be on for the next three to ten years (depending on program and level). I was lucky enough to have a relative who was enrolled into a co-op program at the undergraduate level to guide my decision making. She explained to me that co-operative education (co-op) provides a structured way of learning that incorporates in-class learning with periods of work placements. In addition, she shared personal experiences from her co-op terms to help me get a better understanding of how co-op can kick start my career. As a result, she strongly influenced me to enroll in a program that offered a co-op option.

Now having completed two co-op terms and nearing the end of my third term, I can proudly say that I have benefited greatly from my co-op experiences. In this blog post I will share some benefits that I have experienced from being enrolled into a co-op program.

  1. Additional source of income while gaining valuable work experience:

Through co-op most students have the opportunity to bring in a source of income while gaining work experience. I’ve used the money that I earned to help pay for housing/living expenses, tuition fees, and textbooks. As a result, I have reduced the total amount of funding needed from student loans.

  1. Networking and identifying the right industry and work environment for you:

Co-op provides students with a platform to network and meet new individuals. In addition, it is also an opportunity to work in different industries and work environments; this may allow you to determine which setting is the best fit for you. For example, I had the opportunity to work for a mental health clinic, an oil and gas company, and now a teaching centre; next I am hoping to land a placement in a governmental sector or a placement that requires extensive field work. As a result, when I complete my required co-op terms, I will be able to identify which industry and which work environment best complements my skills and interests.

  1. Learning new processes and software, while developing a diverse skill set:

Depending on the assigned task in your placement you may be given training on various organizational processes and software. The newly learnt processes and software can potentially provide you with a competitive advantage over other job applicants upon graduating. Likewise, co-op also provides the opportunity to enhance your skill set. For example, in my past co-op role, in order to improve my oral communication skills, I volunteered to present various topics to new clients. Furthermore, you can also schedule a performance evaluation with your supervisor(s) in order to gain feedback on your progress and continually improve your skills and performance.

  1. Exciting opportunities:

During your co-op term you may be presented with many exciting opportunities. In my past co-op term, I was able to attend two Toronto Raptors basketball games and visited Ripley’s Aquarium for the first time. Here at the Centre for Teaching Excellence, I have the chance to complete the Fundamentals of University Teaching certificate program, which is only offered to graduate students. Furthermore, my friends who worked for other organizations as co-op students have attended car shows and even got to travel parts of Canada. The opportunities that can arise throughout a co-op term largely depend on the organization itself and your role in the organization.

In short, being enrolled into a co-op program has many benefits. However, it is entirely up to you to decide if a co-op program aligns with your goals and interests. If you want to know more about co-op at the University of Waterloo visit the Co-operative Education website.

References:

University of Waterloo. (n.d.). Co-operative Education. Retrieved from https://uwaterloo.ca/co-operative-education/about-co-operative-education

The Debate Over Accommodations: Making Space for Mental Health in the Classroom — Sarah Forbes

Equality doesnt mean EquityMost professors are aware of their responsibility to accommodate students with disabilities in their classroom.  Many of them may not be as aware that this responsibility extends to students with a documented mental health condition as well. While mental health issues are often invisible, they create many difficulties for students in academia. By allowing reasonable accommodations, instructors can encourage these students to reach their full potential.

What do these accommodations look like?

Accommodations can take many forms. For students with difficulty focusing in crowded environments due to issues like ADHD, alternative exam locations allow them to write their exams in smaller rooms. Often other resources are used alongside alternative exams such as peer note-takers, where a student will take lecture notes on behalf of someone who may not be able to multi-task or focus as well. For students with depression or anxiety who may have difficulties with motivation, short negotiated extensions on assignments may help them to manage their time. Other changes in assignment structure can be negotiated with specific students as well, such as changing a public speaking presentation to a prerecorded lecture for a student with social anxiety. In any of these cases, accommodations require the student to document their issue with AccessAbility Services. For extensions and other personalized changes in exam or assignment structure, the student and instructor can collaborate to find a solution that fits both the assessment needs of the instructor and the issues faced by the student.

cartoon accommodationsThere is some controversy over the idea of accommodations that change assignment structure or allow extra time. However, as illustrated by the cartoon accompanying this article, expecting all students to achieve the same results based on their different abilities and starting points in life is unrealistic. Accommodations given to students who need them simply gives them the chance to truly show the work they have put into the class and the knowledge they have gained.

 The debate over content warnings

The most controversial accommodation by far appears to be the “trigger warning” or “content warning.”  The idea is exactly the same under either name. For controversial or difficult topics that must be discussed in class, the instructor will present a short warning prior to the introduction of the topic. This allows students for whom this topic may be upsetting or trigger flashbacks/anxiety attacks to choose how they interact with the subject matter. This is especially important in the arts, where controversial discussions are the backbone of many classes. While discussions about rape culture and sexual assault on campus are important and help to eliminate stigma as well as introduce students to new viewpoints, they can send a student who has survived sexual assault into a debilitating panic attack, forcing them out of the conversation. Many professors view these warnings as an escape route from difficult conversations and assignments. Anyone can claim to be “triggered,” they argue, and then skip out on important lecture material and assignments with no penalty. However, the content warning does not mean that the material is not mandatory – it just allows students to be prepared for the discussion. If a student knows that they will not be able to handle the material, they can then approach the professor privately and negotiate any other accommodations necessary.

These warnings are easy to add to a syllabus. They can be placed in the class schedule, next to lectures in which topics such as sexual assault, eating disorders, violence, and any other potentially graphic or disturbing topic are discussed. The discussion culture of university is incredibly important for allowing students to experience many different ideas and viewpoints – but by including upsetting subjects without any warning it can alienate many students with mental illnesses, leaving them out of a discussion that often focuses on them. The voices we most need to hear when talking about some of these issues are from students who have personally experienced them. To encourage them to speak up, we need to keep our classrooms welcoming.

“Transitioning from High School to a Post-Secondary Institution – What to Expect – Sunny Rakhra”

Every year thousands of students graduate from high school and look to pursue their life goals through post-secondary education. Leading up tstudents-with-laptopso the first day, students are excited about moving out, learning about a specific discipline, and having lots of freedom.  However by the end of the first week, some students are overwhelmed with the new responsibilities and changes.  I have described below four significant things I wish I knew prior to beginning my undergraduate studies.

  1. Professors are great!

Without a doubt, the relationship among students and professors is considerably different than the relationship between students and high school teachers. The class sizes are exponentially larger and some individuals may feel intimidated by professors. Consequently, students may be reluctant to ask professors for help.  Through personal experiences, I have come to a conclusion that professors are among the most helpful individuals on campus, because they hold scheduled office hours for students and are exceptional sources for career guidance.

  1. Independence

Whereas high school teachers might consistently remind students about upcoming assignments and exams, university professors might remind students about an upcoming assignment or exam only once or twice. Clearly, as students enter a post-secondary institution, it is the students’ responsibility to complete the assigned work and readings independently. Essentially, the university experience revolves around the goal of promoting independence.

  1. Sleep-Grades-Socialize

I am sure everyone has heard about how university students are only capable of choosing two-of-three options when it comes to sleeping, socializing, and obtaining good grades. However, such a statement is false, as many students are able to systematically balance all three options.  All it takes is excellent time-management skills, as such a skill will allow you to balance good grades, spending time with your friends, and obtaining the sleep your body requires.

  1. Make a schedule

Studies have indicated that it takes approximately twenty-one days to form a new habit or routine (Clear, n.d.).  With that in mind, establishing a study schedule will not only have a positive impact on an students’ grades and mental stress, but can also improve their time-management skills. Such positive outcomes are evident because once I began to follow a schedule, I saw a noticeable difference in my grades, while having much more leisure time.

In short, being prepared and recognizing the importance of making a schedule, understanding that professors are a vital tool for success, fostering the responsibility of independence, and defying the false ideology around sleep, grades, and friends will provide students a sufficient foundation on what to expect during the adjustment period

Finally, the University of Waterloo has Transition Programs  available for new students to make the adjustment process much smoother (University of Waterloo, n.d.).

References

Clear, J. (n.d.). How Long Does it Actually Take to Form a New Habit? Retrieved 2015, from James Clear: http://jamesclear.com/new-habit

University of Waterloo. (n.d.). Access Ability Services. Retrieved from https://uwaterloo.ca/disability-services/future-students/transition-programs

 

Speaking and Visibility: How Google Docs Can Create Co-Presence in Non-Arts Classrooms — Sara Humphreys

Be visibleI work in the Faculty of Math at the University of Waterloo. I was hired as part of a massive project to rethink communications for both native speakers of English and non-native speakers of English. This initiative came about after university administrators learned that scores for the standardized test measuring English competency (the English Language Proficiency Exam or ELPE) were so low that students were unable to do the work required of them in their courses – this, of course, was disastrous for the students, who pay exorbitant tuition as international students.

While some faculties are still using the ELPE, based on this information, the Faculty of Math dumped the ELPE and partnered with both UW’s and St. Jerome’s English departments to shift from simply using a standardized test to measure language skills to actually supplying support for the high percentage of international student that comprise students the Faculty of Math (over 80%).w

I teach a course called ENGL119 Communications in Math & Computer Science, in which approx. 80 -90% of the students I teach are international students, on average, and of that 80%-90%, maybe 20% are female. While I am very glad to see the changes made by the Faculty of Math, I find there is still a gap in the support systems offered non-native-English speakers, namely for specific marginalized populations within the  Faculty of Math.

My focus is on providing supportive, safe environments for female multilingual student: these students face tremendous systemic racism and sexism, even if they do not realize it (and most do not – when we have discussed this issue in class, these women tend to blame themselves – stating, for example, that they need to simply work harder).

Co-Presence

Here we need to turn to Mary Louise Pratt’s idea of co-presence. When these female students are silenced or self-silence (for self-protection), the university loses the voices of these talented students. Their co-presence (active, vocal presence) in the contact zone of the university – the space where cultures of different geographies, histories, languages and cultures intersect – is required to imagine news ways of learning and being. Just to give you an example of these student voices, the following excerpts are by female multilingual students, who were working in an online collaborative environment designed by WordPress and Desire 2 Learn – here, students could interact with each others’ personal pages (this is representative student work – I find most math students are community-minded):

From a personal statement on how math should be taught:

“We should be entitled to the freedom to express and share our personal understandings and experiences in certain disciplines. While this is usually inherent in the arts disciplines, personal understandings and experiences also play an indispensable part in STEM (Science, Technology, Engineering and Mathematics) disciplines to reach out to the general public. We feel connected if we share similar emotions or experiences, and the desire to connect motivates us to learn proactively. Last but not least, we should be entitled to the freedom to diminish the barriers between different disciplines and connect them in varying ways. Blurring the borders between different fields helps us to understand them from diverse perspectives. More importantly, connections between different disciplines bring people interested in these areas together and encourage them to explore themselves from an interdisciplinary perspective.”

From a biography statement:

“Coming from a low-income area in Pakistan, I was determined to change the conservative mindset that prevails in my hometown where the women are considered homemakers and denied equal opportunities. Therefore, I taught in Mathematics in a government school in my hometown. I emphasized the importance of education and women empowerment to the few girls attending the school. This is one of the main reasons I wanted to study abroad at a prestigious university like the University of Waterloo, so that I could set an example for the rest of the girls back home and encourage them to strive for the best.  I also want to further develop my knowledge and thrive to achieve academic success so that I could go back home and make a difference.”

Amazing – right? These women deserve support, encouragement and safe spaces free from the threat of stereotypes (or worse), in which they can thrive.

According to a study conducted by Emily Shaffer, when women had no role models or little in the way of support networks, they equated themselves with the stereotype that women have a hard time succeeding in Math, science or tech fields. The hypothesis when Shaffer started her study of female math students was that these women would try to defy the gender stereotypes they faced; however, what Shaffer discovered is that without a strong support system of peers offering examples of counter-stereotypic behaviours, the women conformed to stereotype and their math scores declined.

Annique Smeding found that when women in STEM disciplines are given support and their counter-stereotype behaviour is supported, they redefine what comprises STEM practice. For example, these female math students who resist stereotypes defined emotionality as  a positive aspect of their STEM practice – a direct contrast to the edict of rationality as the ultimate term of STEM disciplines

Social science studies tell us generally that women in STEM need support networks and I argue that multilingual female STEM students need those networks and strong role models because  they are doubly or even triply oppressed under multiple stereotype threats and are often racialized to boot.

This is where social media comes in.

Elizabeth Koh explains that “[u]sing online collaboration applications, two design elements…. affect learning outcomes – sociability and visibility”; the affordances of Google docs (commenting function, choice to add a photo and other identity markers) can increase agency and confidence. Don’t take my word for it, Popov et al showed that  online collaboration encourages “more equal participation for non-native speaking students… than face-to-face discussion.” Online collaboration enhances inter-cultural awareness, including the sharing of experiences, background knowledge, and decision-making strategies.

The above quantitative social science analysis are useful but in order to culturally situate and find solutions, we need cultural critique: social media can offer the third space, as Homi Bhahba calls it, in which identities are fluid because they and the spaces they are in are always in an act of becoming – they are always in a state of being made. Within this space, new ways of interacting and understanding each other can be imagined and embraced. The third or interstitial space invites respectful, non-violent conflict – this is a space of negotiation. I can’t think of a better description of the Google docsspace in which students join with me to comment and interact. Students can remain anonymous or take on their own identities. Female students (actually all students) who normally do not say a word in class are talkative in this space, sharing ideas, and even countering my own interventions.

Watch Your Essentialism

Helen Kennedy, in her essay in that really excellent essay collection edited by Julie Rak and Anna Polette Identity Technologies, explains that we need to take heed of Stuart Hall’s warning concerning “the essentialist model of human subjectivity,” but we also need to understand that “the tropes of identity and community endure.” After all, visibility is not necessarily a good thing: as Foucault tells us, visibility is a trap. The online presence must not be about surveillance and control. And so, as Kennedy explains,  we must not simply understand identity static and quantitative  but fluid cultural performance and  practice that is in continuous formation. Whether online identities are fragmented or not, (keeping in mind Sherry Turkle’s famous analysis of online identity formation) people will continuously try to connect across political, social and cultural barriers and to me, marginalized students, in particular,  can use the intersectional capabilities of social media spaces to empower themselves through visibility and agency.

What Do I Do?

The way it works is that you need to get a Google account, then open a Google doc and create content you and your students can edit or that your students can build. Hit “share” (top right of screen in Drive) and choose “get shareable link” so that your students can use docs without having to open a Google account (most of them have one, though). The idea is to interact with students and encourage them to interact with each other in a safe space online. This space is, in part, made safe by reminding students they need to follow the ethics of the university and also the presence of an encouraging teacher (I try). When I saw how powerfully female multilingual speakers were interacting on Docs, I knew that they saw this as a safe space and told me so in an online survey. Now I will expand my use of Drive and Docs to provide resources for female students while also creating an inclusive environment for all my students.

Citations:

  • Koh, Elizabeth, and John Lim. “Using online collaboration applications for group assignments: The interplay between design and human characteristics.” Computers & Education 59.2 (2012): 481-496.
  • Popov, Vitaliy et al. “Perceptions and experiences of, and outcomes for, university students in culturally diversified dyads in a computer-supported collaborative learning environment.” Computers in Human Behavior 32 (2014): 186-200.
  • Shaffer, Emily S, David M Marx, and Radmila Prislin. “Mind the gap: Framing of women’s success and representation in STEM affects women’s math performance under threat.” Sex roles 68.7-8 (2013): 454-463.
  • Smeding, Annique. “Women in science, technology, engineering, and mathematics (STEM): An investigation of their implicit gender stereotypes and stereotypes’ connectedness to math performance.” Sex roles 67.11-12 (2012): 617-629.

Dr. Sara Humphreys is the editor and project leader of Digital Communitas, where this post was originally published (it has been republished here with her permission). She has been published in anthologies and leading journals in the fields of game studies, rhetorical theory, literary theory, and American literature. Dr. Humphreys hopes this site will evolve into a new form of research dissemination and collaborative thought about connections between and amongst academic publics, digital tools, media and spaces.

Image courtesy of Light Brigading.

‘As Long As You Don’t Get Sick’: Mental Health on the University Campus – Sarah Forbes

In the past few years, mental health issues have become increasingly visible as an obstacle in university education. Ivy League schools, such as Yale and Harvard, have been faulted for placing standuptostigmastressful burdens on their students without providing access to services that would help them manage the load. Rachel Williams, a student at Yale, wrote of her experience suffering from depression and attempting to navigate the withdrawal/readmission policy, ”Thinking back to that welcome packet, there is a conspicuous omission: ’We love you and want you and will provide for you and protect you, as long as you don’t get sick.’”

In this student’s case, her forced medical withdrawal from campus was prompted by her sense that her safety and security were in jeopardy at her university. Others felt that they were being forced to choose between staying in their programs at the expense of their health, or medically withdrawing with no guarantee of being able to readmit. After Luchang Wang explicitly referred to the readmission policy in her suicide note in January 2015, Yale promised to examine where it can do better. But is it too little too late?

These are the schools that students aspire to attend and educators strive to emulate, and even they are struggling with how to handle the mental health issues of their students. Therefore, it’s important for us to look at the experiences of those affected by these problems in our own community. This winter, Imprint published a feature article (I Don’t Live Here I’m Just Visiting) that discussed one student’s battle with depression and how it impacted her academic success. A key point in her narrative is the idea that the services were never going to be sufficient for the number of students that needed to use them, leading to wait times that could be extremely detrimental.

It took about a month of waiting for my first appointment. And then when I was walking to the bus to go to my first appointment, I got a call saying the counsellor I was meeting was taking a sick day and I’d have to reschedule. The next available time was a month later.

The University of Waterloo has committed to address this issue, but in the meantime students are left in the cold without the tools to handle their symptoms. Untreated mental health conditions can lead to withdrawal from courses, failing grades, late or incomplete assignments, and many other negative outcomes in the classroom. With the aim of keeping students in the university system, what can instructors do to help students?

At a classroom level, there are many actions instructors can take to improve the learning experience for those with mental health issues. A huge factor in student success is the sensitivity of the instructor, and this can manifest in many ways. For a student who has suffered a trauma, some seemingly innocuous subjects can cause flashbacks or anxiety attacks. An instructor who is willing to preface these topics with a warning or allow students to pursue alternate assignments will allow for greater success in their class. For students whose depression leaves them without the energy to complete assignments on time, flexible and reasonable extensions make a huge difference.

In the next installment of this series, I will discuss specific accommodations and strategies in more detail, focusing on the debate over reasonably accommodating different needs while still accurately testing the abilities of each student.

 

References: