Working outside the box

Over 70% of our courses offered on-campus use LEARN to some extent to manage course content and communications and to support online learning activities. Data extracted from Waterloo’s LEARN system can provide us with the details of which courses are using its various built-in tools, such discussion forums, quizzes and rubrics. This data can give us a preliminary snapshot of our innovative courses that use instructional technologies.

However, this snapshot is incomplete because we are currently unable to identify blended courses that use external instructional technologies, such as Piazza, Twitter, peerScholar, Diigo, Top Hat, mobile apps, and so on. As a result, we have not been able to document the full extent of courses that are innovative by virtue of the technologies that they employ to support active, student-centred learning. Such technologies often offer learning opportunities that are not otherwise available, but tracking these non-LEARN instructional technologies is challenging and had not been attempted in the past. However, we know that many instructors are working outside the box. girl looking over a box

Innovative Instructional Technologies Project

This spring the CTE Faculty liaisons, myself, and the SID Emerging Technologies, Dr. Mark Morton, embarked on a project to gain a fuller understanding of the extent of use of instructional technologies outside of the LEARN environment on campus. CTE’s work in this area supports the Outstanding Academic Programming part of the current strategic plan, with the goal to “to expand the appropriate use of technologies to enhance students’ learning experience”. Our first step was to send a request to all instructors to indicate whether they were using Twitter, Quizlet, TopHat, IF-AT cards or Dropbox and to identify tools they were using in categories such as Google tools, polling tools, blogging tools, wikis, or screencasting tools. Many instructors replied and we have started to build a picture of the number and variety of external tools that are being used across campus.

What we found

Over 50 different tools were identified by instructors. Piazza, Google Tools, Camtasia (a screencasting technology), Dropbox (the external Dropbox, not the Learn one) and Twitter were the most frequently mentioned, and the categories with the most variety of tools were presentation tools, blogging tools and polling tools. Screencast-o-matic, Explain Everything, WordPress, MediaWiki, SurveyMonkey and Doodle are just a few of the tools that instructors are integrating into their teaching and learning activities. We will continue to collect information on the many and varied instructional technologies that are being used across campus. We will also be adding a new section to the CTE website in the fall outlining the objectives instructors have for using some of these technologies (for example, dissemination of course content, supporting group work, fostering a community of learners, etc.) as well as identifying  “friendly contacts” for specific tools (instructors who are willing to talk to their colleagues about how and why they are using these technologies in their courses).

As we look to the future and how technologies will enhance students’ learning the trend seems to be towards a more modular or LEGO-like learning ecosystem rather than an LMS, but we may already be there as more courses use a diverse, and likely dynamic, set of technologies for a variety instructional purposes.

photo credit: t whalen via flickr cc

What do students value in online courses? — Dina Meunier, Centre for Extended Learning

CAUCE CNIE logoWhat do students value in online courses?

I had the pleasure of attending the 2016 CAUCECNIE joint conference here in Waterloo from May 30 to Jun 2. There were many interesting sessions, including a keynote by Marc Rosenberg describing Learning Ecosystems and another by Ken Steele highlighting the latest innovations in teaching and learning. A panel interview led by the Ontario Ministry of Training, Colleges and Universities examined how provincial consortia, including our own eCampus Ontario, are promoting an environment of innovation in higher-education technology-enabled learning.

One session I particularly enjoyed presented the results of an online student survey at Wilfrid Laurier University. WLU surveyed students who had recently taken one or more fully online courses and asked them what they valued most in an online learning experience. The top three responses related to online course design were:

  • a well-organized course syllabus;
  • clear course expectations and requirements; and
  • a well-organized course structure (for example, information presented in manageable chunks, segments or modules).

As far as online teaching was concerned, students most valued:

  • fair and consistent grading of assignments and exams; and
  • clear and meaningful feedback on assignments and exams.

It seems to me that these values apply equally to face-to-face, on campus courses and to blended courses as they do to fully online courses. In fact, these items are closely aligned with Chickering & Gamson’s seminal work, Seven Principles for Good Practice in Undergraduate Education. Furthermore, the results of this survey remind us that overall, students are searching for high quality in online education, a recommendation clearly articulated by the Ontario Undergraduate Student Alliance in their recent policy brief:[1]

“At the heart of this policy is a focus on the quality of online learning.  It is crucial that the same standards of quality that apply to traditional, in-classroom courses apply to fully-online courses as well. Ideally, instructors should be capable of teaching an online course as effectively as they would a traditional class.”

But how do you know if your course structure is well-organized or if you have clearly articulated course expectations online? Here are 3 suggestions:

Are there other ways you can ensure quality in your online course design and in your teaching? Share your thoughts by leaving a comment below.

[1] Ontario Undergraduate Student Alliance (March 2016). Policy Briefing: Online Learning.

Dina Meunier is Associate Director of Online Learning, Centre for Extended Learning, University of Waterloo

“Learning from Challenge and Failure”: Resources — Julie Timmermans

Michael Starbird
Michael Starbird, keynote speaker at the 2016 Teaching and Learning Conference.

Presenters at CTE’s recent Teaching and Learning conference explored the theme of Learning from Challenge and Failure. As a follow-up to the Conference, we’d like the share the following list of compiled resources:

Books

Articles and Blog Postings

Podcasts and Talks

Growth Mindset Resources

Other

Learning to Leap via Experiential Education — Michelle Gordon

michelle gordonI can’t say enough about experiential learning.  By stepping outside of textbook learning and living the experience, you develop personal connections to the theory. In my experience, this personal connection creates a drive to learn more about a topic, similar to how when you meet a person you like, you want to know more about them. Through experiential learning, I have also found that I develop soft skills that are not replicable in classroom learning, and which stay with me long after the experience is over.

This fall I was fortunate to be one of six student delegates selected from the University of Waterloo to attend the 21st Conference of the Parties under the United Nations Framework Convention on Climate Change (UNFCCC) which was held in Paris, France. Also known as COP21 for short, this conference resulted in the Paris Agreement — an agreement to limit climate change to well below 2C of warming — being adopted with the consensus of 195 states. This was a historic moment to be a part of, where climate change was front and center on the world stage and it was finally agreed upon that quick and drastic action needs to be taken on a global level. Climate change is one of the global challenges of our century, and I hope that COP21 will be written in history as the turning point towards a cleaner and brighter future without fossil fuels.

Through this experience I learned much more about climate change than I could have in an entire semester in the classroom, but I think the most important thing I learned is confidence in my ability to leap. I believe to leap, or to jump into something new and unfamiliar when the opportunity presents itself instead of waiting until you feel “good enough,” is an essential skill to succeed in what you want in life.

Theoretical Knowledge

When I first applied to be a student delegate for COP21, I was hesitant as I thought I was less knowledgeable than many of my peers who were applying. Because I am in the School of Environment, Resources and Sustainability program, I had a working knowledge of climate change but by no means considered myself anywhere close to an expert! I applied anyway, and was thrilled to be selected. I studied climate change negotiations leading up to COP21, and observed them all around me during the experience. From this I gained a deeper knowledge than I had expected, and I am glad to have made the leap to apply and learn as I went, even if I was hesitant about my experience beforehand!

Social Media

Before attending COP21 I used social media such as Facebook, but I was shy about voicing my thoughts about social and environmental causes. Leading up to and during COP21, it was our job as student delegates to involve the wider campus community in awareness of the conference and climate change. It felt very uncomfortable at first, but I began posting on Facebook, joined Twitter, and then decided to make the leap by volunteering to be one of the lead students on the delegation’s communications and social media team. I felt out of my element at first, but through working in a team with two other students we created a successful and engaging campaign.

Networking and Meeting Influential People

At the COP21 conference, you are surrounded by people from all around the world, many of whom are very influential and knowledgeable. At first I felt a bit intimidated and timid in approaching people. However, I gained confidence when professor Ian Rowlands arranged for a few students and me to chat with Marlo Raylonds (the Chief of Staff to Catherine McKenna, the Minister of Environment and Climate Change) as well as David Miller (the President and CEO of World Wildlife Fund Canada and former mayor of Toronto). Chatting with these intelligent people help me build confidence in knowing that influential people are just like anyone else, and I will now feel more comfortable approaching leaders in the future.

Bringing Experiential Learning into the Classroom

I understand that not many teachers can simply take their students abroad on a whim.  However, experiential learning opportunities are out there — they just need to be found and acted upon!

I think that classroom and lecture studies are important, and can serve their purpose as theoretical foundations for experiences. However, I strongly urge students to be always searching for opportunities to experience their passions outside of the classroom, be it conferences, volunteering, or through work experience.  Remember, Google is your friend!  For example, an afternoon spent searching can uncover field courses you can take for credit abroad or in Canada, bursary programs, and much more. Teachers can support students by sharing opportunities that they become aware of, and urging students to leap: to apply, follow through, and have the confidence to make it happen.

Michelle Gordon is a third year undergraduate student in the Environment and Resource Studies co-op program. Michelle was part of the delegation of students from UW that attended COP21. Michelle’s other interests include outdoor education, ecological restoration, and illustration.

Open Educational Resources: A Call to Action — Dina Meunier

open signOn February 8th, Dr. Rajiv Jhangiani from Kwantlen Polytechnic University in B.C. presented a strong case for the use of open textbooks in higher education to an interested audience at the University of Waterloo1. Open textbooks, he argues, such as those provided through OpenStax College or BC Campus OpenEd, benefit students, professors and institutions.

What are open textbooks? Open textbooks are “licensed under an open copyright license [such as a Creative Commons license] and made available online to be freely used by students, teachers and members of the public.”2 How do open textbooks differ from electronic versions of traditional textbooks? Some textbook publishers provide students with an online or digital version of a traditional hard copy textbook, but access to this electronic version is not free and it is under a limited license, that is, students loose access to the digital textbook after a period of time, for example, 6 months after purchase. Open textbooks, due to the nature of being openly available also promote lifelong learning, says Jhangiani.

There is no denying that traditional textbooks are expensive. Textbook costs have increased by 82% in the last decade, according to Jhangiani and these costs contribute to crippling student debt.  In Canada, the average student graduates with a debt of over $28,000 and three years after graduation, only about one-third of graduates are debt free, according to the Canadian Centre for Policy Alternatives. Jhangiani argues that professors can mitigate this unfortunate situation simply by deciding to use an open textbook or a series of open educational resources to replace their traditional text.

Another advantage of open textbooks, for both students and instructors, lies in their flexibility. Open textbooks, Jhangiani explains, “aren’t just free, they’re free with permissions.” These permissions include the ability not only to retain, reuse and redistribute the resource, but to potentially remix and redistribute it based the instructor’s pedagogical goals for the course.

Universities also benefit from the use of open textbooks. There is a direct relationship, Jhargiani says, between textbook costs and student success and retention. Research shows that students enrolled in courses using OERs, had lower withdrawal rates, had better grades and enrolled in more courses in the current and subsequent semesters3.

So why aren’t more instructors using open textbooks?  Lack of awareness about where to find open textbooks and uncertainty around their quality are two of the main reasons.4 But the quality issue is an issue of perception.  Jhangiani states that quality has improved dramatically in the last 5 years and recent research shows that 75% of faculty who have an opinion about OERs, rate them as equivalent or better than the traditional textbook.5

Want to learn more about open educational resources? March 7 to 11th is Open Education Week so there is no better time to start than right now.

  • Check out how the Faculty of Mathematics is leading the way in Waterloo’s own open courseware initiative: math.uwaterloo and courseware.cemc.uwaterloo;
  • Explore the possibility of incorporating an open textbook in your upcoming course this spring or fall;
  • Are you interested in creating your own set of open educational resources to replace a costly textbook in your large enrollment course? Contact the Centre for Extended Learning (d2meunie@uwaterloo.ca), we may be able to help you!

References

1To view “Open Educational Practices by Dr. Rajiv Jhangiani,” Centre for Teaching Excellence, (published to YouTube on Feb 12 2016) go to https://youtu.be/kb8U6VmOVsk

2Open Textbook FAQ. BCCampus OpenEd. https://open.bccampus.ca/open-textbook-faq/

3 Fischer, L., Hilton, J., Robinson T. J., & Wiley, D. (2015). A multi-institutional study of the impact of open textbook adoption on the learning outcomes of post-secondary students. Journal of Computing in Higher Education, 27(3), 159-172. doi:10.1007/s12528-015-9101-x

4 Green, K. (N.D.). Going Digital: Faculty Perspectives on Digital and OER course materials. Retrieved from The Campus Computing Project.  http://www.campuscomputing.net/goingdigital2016

5 Allen, I.E., & Seaman, J. (Oct 2014). Opening the Curriculum: Open Educational Resources in U.S. Higher Education, 2014, Babson Research. Retrieved from http://www.onlinelearningsurvey.com/reports/openingthecurriculum2014.pdf

The author of this post, Dina Meunier, is Associate Director of Online Learning at Waterloo’s Centre for Extended Learning

Early Student Feedback — Paul Kates

Feedback from students doesn’t have to wait until the time of end-of-term course clipboard and arrowevaluations. Getting feedback early and often in a course allows you to build on what’s working and make changes towards what can work better, all in time to have an impact on your students.

Asking students at the start of the term about their expectations for the course, the lectures, the textbook even their own work habits can give you an insight into why your students are in your course and let you address expectations immediately should they be out-of-line with the way the course is going to be run.

Eric Mazur in his book Peer Instruction gives a start-of-term “Introductory Questionnaire” to his Physics class where he asks

  • What do you hope to learn from this course?
  • What do you hope to do with this new knowledge?
  • What do you expect the lectures to do for you?
  • What do you expect the book to do for you?
  • How many hours do you think it will take to learn all you need to know from this course? Include everything: lectures, homework, etc.

(This and the following set of questions are attributed to Prof James Sethian, Department of Mathematics, University of California at Berkeley.)

With the answers in hand he addresses each of the questions in class – supporting and encouraging his students and expanding on student answers with his own goals for the class:

I want the material we cover to be useful to you beyond the exam. I want you to become good critical and analytical thinkers, able to tackle not just familiar problems but also unknown new problems or questions. Not only to plug numbers into equations but able to develop new models and theories, to make qualified assumptions, and then use those models and assumptions to break new ground in science and technology.

He also has the opportunity to address student expectations, realigning and influencing those expectations about the lectures, text and workload.

He gives a sample reply to all the questions above (ask me for a copy), but here I’ll only quote the answer to the question
What do you expect the lectures to do for you?

There were many very thoughtful responses to this question, but I did encounter a number of misunderstandings about the lectures that I should address to avoid falling short of your expectations. The most serious misconception I encountered is that the lectures will present and explain the fundamental concepts, while the book will clarify the ideas presented in the lecture. This is not what is going to happen. You will be reading the material before coming to class. The book will introduce the basic terminology and definitions, hopefully raise some questions, perhaps even confuse you a little (“to wonder is to begin to understand”). The lectures are intended to challenge your thinking and thereby help you assess your understanding of the concepts you read about, to further and deepen your understanding of these concepts, to stimulate and inspire you, and to show you how things “fit together.” The book will then provide further reference. In addition it will be a source for questions and problems.

Some of you expect to practice problem-solving in lecture, but problem-solving is not the main focus of this class. I want you to understand things, not just be able to “plug and chug.” This is clearly reflected in the way you will be tested – take a good look at the exams in the back of the syllabus. Close to half of the questions on each exam are not the traditional, quantitative problems you may have seen before. The solutions to many of these don’t involve even a single equation. Rest assured, the sections and homework assignments will offer ample opportunity to sharpen your traditional problem-solving skills. The lectures are meant to stimulate your thinking, to further your basic understanding. I guarantee that a better understanding of the concepts will improve your problem-solving abilities, whereas the reverse is not necessarily true. Here is what I think of some other answers given: …

After a month Prof. Mazur uses the following questionnaire to gauge how students are settling in to the course. This is another early opportunity to address concerns, misunderstandings and expectations.

  • What do you love about this class?
  • What do you hate about this class?
  • If you were teaching this class, what would you do?
  • If you could change one thing about this class, what would it be?

If you have your own in-course questionnaire and want to share it I’d be happy to use it along with any comments you care to include in a follow-up post.

Further readings:

What is the “Case Method”?

Teaching using case studies has typically been used in Business Schools, Law Schools, and Medical Schools but it is a technique being used by other disciplines to provide exposure to complex real world problems for which there is no “right” or “wrong” answer. At Waterloo, cases have been used in disciplines including Engineering, Biology, Accounting, Social Work, Environment and Business, English and others.

The traditional “Case Method” used in Business Schools involves a three stage process where:

  1. students are given the case and asked to work on it individually to come up with a recommendation or course of action (done outside of class time). The key here is for students to be able to justify and support their choices or decisions.
  2. students meet in small groups of 4 or 5 to discuss the case and their recommendations (done outside of class time) – the objective here is to share perspectives, not come to a consensus as a group
  3. the case is discussed in class with the entire class with the Professor acting as a facilitator to guide discussion.

The amount of learning increases over each stage with exposure to different perspectives.

Learning using the Case Method

While this is the typical method used in MBA programs where cases are used in most courses, it can be modified and adapted. For instance, students can read the case and prepare before class and class time can be used for small group discussion and then discussing the case as a large group (i.e. the entire class). It is important to communicate expectations to students about coming to class prepared as the quality of discussion depends on proper preparation. One technique to encourage students to prepare is to give them questions about the case to answer and submit before class begins.

These techniques of using small group work for peer teaching (i.e. small group work to share perspectives) and facilitating a discussion with the entire class can be adapted and used for other contexts than just cases.

If you’re interested in learning more about the Case Method or using cases in your course, contact Scott Anderson in the Centre for Teaching Excellence.

Waterloo Cases in Design Engineering also writes and supports the use of cases in Engineering courses.

References

Erskine, J., Leenders, M., and Mauffette-Leenders, L. (2012). Learning with Cases, 4th Edition, Ivey Publication Services, Richard Ivey School of Business, Western University, London, Ontario, Canada.

Erskine, J., Leenders, M., and Mauffette-Leenders, L. (2003). Teaching with Cases, 3rd Edition, Ivey Publication Services, Richard Ivey School of Business, Western University, London, Ontario, Canada.

Mauffette-Leenders, L., Erskine, J. and Leenders, M. (2001) Writing Cases, 4th Edition, Ivey Publication Services, Richard Ivey School of Business, Western University, London, Ontario, Canada.